Blackout! The word alone conjures many images including darkness, emergency plans, and non-performance.  With electrical systems, a blackout's net effect is easy to appreciate-the lights simply don't work.  With your supply chain it's more difficult, especially if you aren't monitoring and measuring performance.  Formal metrics and tools must be in place to ensure avoiding supply chain performance blackout.

Leading organizations have turned to Six Sigma, a statistical methodology for measuring performance and determining root causes and solutions.  Unfortunately, many of these same organizations have limited the use of Six Sigma to manufacturing, leaving the rest of supply chain performance, well, in the dark.

In reality, Six Sigma is a simple tool that uses data and analysis techniques to:

Six Sigma techniques can help

you avoid performance blackout.

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1. Identify problem areas and performance improvement gaps
   

2. Measure to relative improvement in closing effectiveness gaps
   

3. Provide analytically based business results validating supply chain performance
   

4. Increase customer and internal satisfaction
   

5. Increase and sustain a competitive advantage

Just as warning gauges help avoid electrical blackouts, Six Sigma supply chain metrics
are critical to understanding supply chain performance and overall business contribution.
Six Sigma supply chain techniques help organizations focus on improvements as well as rationalize the return on investment for pursuing the improvements.

Six Sigma-it's tools, it's techniques, it's behaviors, but most of all, it's enlightenment.
Step into the Six Sigma light.  After all, not measuring is not knowing, and not knowing
is not competing. 

Supply Chain Strategic Sourcing

Asset Reliability Logistics

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Loren L Troyer, Director of Order Fulfillment
John Deere Commercial and Consumer Group